Job Description
We are hosting a Hiring Event in Long Beach, California, and we are looking for enthusiastic individuals to join our growing team as Customer Service Representatives. This is an excellent opportunity for those seeking a career in the call center industry, as no prior experience is required.
What We Offer:
- Competitive Pay: $16.00 - $20.00 per hour.
- On-Site Training: Comprehensive training provided for all new hires.
- Stable Environment: Join a stable, industry-leading organization.
We are seeking candidates who are reliable, have a positive attitude, and possess strong communication skills. If you are ready to start a new career, this is the place for you!
Responsibilities
- Manage inbound and outbound calls to assist customers with inquiries and product information.
- Resolve customer issues efficiently while maintaining a high level of professionalism.
- Update customer records accurately in the internal database.
- Follow scripts and guidelines to ensure consistent service quality.
- Escalate complex issues to supervisors when necessary.
- Collaborate with cross-functional teams to improve service delivery.
Qualifications
- High School Diploma or GED is preferred.
- Must be 18 years of age or older.
- Basic computer proficiency and typing skills.
- Strong verbal communication skills with a clear phone voice.
- Ability to work flexible hours, including weekends and holidays.
- Willingness to attend the in-person hiring event.