Job Description
Are you ready for a career-defining opportunity? Horizon Talent Solutions is hosting a Exclusive Hiring Event in New York City for passionate individuals looking for Part-Time Call Center Jobs. Whether you are based in New York, NY, or looking for opportunities in Illinois (Remote), we are expanding our team and looking for you.
This is your chance to meet hiring managers directly, interview on the spot, and start earning immediately. No prior experience is necessary—just bring your positive attitude and dedication to excellence.
Why Join Us?
- Immediate Start: Interviews conducted on-site during the event.
- Flexible Hours: Part-time schedules designed to fit your lifestyle.
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Professional Growth: Clear pathways for career advancement.
Responsibilities
- Manage a high volume of inbound and outbound calls with professionalism and empathy.
- Resolve customer inquiries, complaints, and issues efficiently to ensure high satisfaction rates.
- Conduct pre-screening and scheduling interviews during the on-site hiring event.
- Accurately document customer interactions and account details in the CRM system.
- Collaborate with the support team to troubleshoot complex customer scenarios.
- Maintain a deep knowledge of company products, services, and policies to answer questions accurately.
- Adhere to all call center quality assurance standards and compliance regulations.
Qualifications
- High school diploma or GED equivalent (Bachelor’s degree preferred).
- Excellent verbal communication skills with a clear and friendly speaking voice.
- Strong active listening and problem-solving abilities.
- Basic computer literacy and typing skills (35+ WPM).
- Availability to work flexible shifts, including evenings, weekends, and holidays.
- Previous experience in a call center or customer service role is a plus but not required.
- Ability to work in a fast-paced, high-energy environment.