Job Description
Join our exclusive hiring event for Customer Service Representatives – perfect for career changers and recent graduates! No experience required – we provide comprehensive training. Connect with hiring managers on-site and launch your career in customer support. Work in a dynamic environment with growth opportunities and competitive benefits. Open positions in Colorado Springs with flexible schedules and competitive pay.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and typing skills
- Positive attitude and customer-focused mindset
- Reliable transportation to event location
- Openness to learning new technologies and processes