Job Description
Join Our Team at Our Exclusive Hiring Event!
We are currently holding a massive hiring event to fill Customer Service Representative positions across North Carolina. Whether you are entering the workforce for the first time or looking to switch careers, we offer full paid training and a supportive environment.
Don't let a lack of experience hold you back. Our team is looking for individuals with great attitudes, strong communication skills, and a desire to help others. This is an immediate opportunity to start a rewarding career with a stable, industry-leading company.
Why Apply?
- No Experience Needed: We provide comprehensive training.
- Competitive Pay: Earn $18.00 - $22.00 per hour.
- Great Benefits: Health, dental, and vision insurance available.
- Career Growth: Clear pathways for promotion within the company.
Responsibilities
- Manage high volume of inbound and outbound customer calls with professionalism and empathy.
- Resolve customer inquiries, complaints, and issues efficiently to ensure high satisfaction scores.
- Accurately input and update customer information into our CRM database.
- Provide detailed information about products, services, and account status.
- Collaborate with team leads to improve service processes and customer retention.
- Adhere to all company policies, scripts, and quality assurance standards.
Qualifications
- High school diploma or GED equivalent required.
- Must be at least 18 years of age.
- Strong verbal communication and active listening skills.
- Basic computer proficiency (typing and navigating web browsers).
- Ability to work in a fast-paced, call center environment.
- Must pass a background check and drug screen.