Job Description
Join Our Hiring Event in Raleigh, NC!
We are hosting a special hiring event to recruit talented Customer Service Representatives to support clients across the Raleigh, NC and Virginia regions. If you are seeking flexible part-time work with competitive pay and a supportive team culture, this is your opportunity to shine.
Our representatives play a critical role in maintaining our brand reputation by delivering exceptional service. Whether you are an experienced professional or looking to start your career in customer service, we want to meet you.
Why Apply?
- Competitive hourly pay ($15 - $20/hr)
- Flexible scheduling options
- On-site hiring event with immediate interviews
- Opportunity for career advancement within the company
Responsibilities
- Answer incoming customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer issues, complaints, and questions with empathy and efficiency.
- Process customer orders, returns, and account information accurately.
- Document all interactions and relevant customer information in the CRM system.
- Collaborate with team members and supervisors to improve service processes.
- Stay up-to-date on product knowledge and company policies to provide accurate information.
Qualifications
- High School Diploma or GED required.
- Previous customer service or call center experience is preferred but not mandatory.
- Excellent verbal communication skills and a clear speaking voice.
- Basic computer proficiency and typing skills.
- Ability to work a flexible schedule, including evenings and weekends.
- A positive attitude and a genuine desire to help customers.