Job Description
Are you a people-person looking for a rewarding career in customer service? Premier Houston Contact Solutions is hosting a massive hiring event this weekend and we want you on our team!
We are currently seeking dedicated Customer Service Representatives to join our fast-paced contact center. Whether you are an experienced professional or looking to start your journey, we provide the training and support you need to succeed.
Why Join Us?
- Competitive Pay: Earn between $18.00 and $25.00 per hour based on experience.
- Immediate Opportunities: On-site interviews and same-day hiring decisions.
- Modern Environment: State-of-the-art facilities in the heart of Houston.
- Growth Potential: Clear pathways for advancement into Team Lead and Management roles.
Don't miss this chance to join a top-tier team in the Energy Capital of the World. Apply today!
Responsibilities
- Answer inbound customer inquiries via phone, email, and chat with a professional and empathetic tone.
- Resolve customer issues and complaints efficiently while adhering to company policies.
- Document customer interactions and account details accurately in the CRM system.
- Identify opportunities to upsell products or services to existing clients.
- Collaborate with cross-functional teams to ensure a seamless customer experience.
Qualifications
- High School Diploma or GED equivalent required.
- Excellent verbal and written communication skills.
- Proficiency with computers and navigating multiple software applications.
- Strong problem-solving abilities and a customer-first mindset.
- Ability to work in a fast-paced, high-volume call center environment.