Job Description
We are currently hosting a high-impact hiring event in Houston, TX, seeking dedicated professionals to join our dynamic customer support team. This is an urgent opportunity for individuals looking to launch or advance their career in a fast-paced environment.
Why Join Us?
- Competitive hourly rate
- Comprehensive benefits package
- Growth opportunities within the company
As a Customer Service Representative, you will be the face of our brand, ensuring every client interaction is positive and productive.
Responsibilities
- Manage high-volume inbound and outbound customer inquiries via phone and email.
- Resolve complex customer issues with patience and professionalism.
- Accurately update customer records and database information.
- Collaborate with team leads to improve service protocols.
- Provide product information and support to ensure customer satisfaction.
Qualifications
- High school diploma or equivalent required.
- Proven experience in customer service or sales is a plus.
- Excellent verbal and written communication skills.
- Proficiency with computer systems and CRM software.
- Ability to work flexible shifts, including weekends and holidays.