Job Description
Join our dynamic team as a Customer Service Representative in Oklahoma City, Ohio! We're offering immediate hire positions with comprehensive paid training to launch your career in customer support. Enjoy competitive pay, flexible scheduling, and a supportive environment where your growth is our priority. No prior experience required – we provide all the tools you need to succeed. Apply today and start your journey with us!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve product/service issues efficiently with empathy and professionalism
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet/exceed performance metrics for call handling and resolution rates
- Identify opportunities to enhance customer satisfaction
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (college preferred)
- Strong verbal/written communication skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with MS Office
- Customer-focused mindset with problem-solving aptitude
- Availability for flexible shifts including weekends
- Positive attitude and willingness to learn
- Background check required post-hire