Job Description
Join our award-winning team in Detroit as an immediate-hire Customer Service Representative! We're seeking motivated individuals with a passion for customer excellence. No prior experience required—comprehensive paid training provided. Enjoy competitive pay, flexible scheduling, and a supportive work environment. Start your career in one of America's most vibrant cities today!
Benefits include:
- 401(k) with company match
- Health/dental/vision insurance
- Paid time off
- Advancement opportunities
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders and returns efficiently
- Document interactions in CRM systems
- Collaborate with team to improve service quality
- Meet/exceed performance metrics
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to type 25+ WPM
- Basic computer proficiency
- Positive attitude and team player mindset
- Availability to work weekends/holidays
- Pass background/drug screening