Job Description
Join Atlanta's premier customer service team in our urgent hiring event! We're seeking passionate individuals to deliver exceptional support to local clients. This full-time role offers competitive pay, comprehensive training, and immediate start. Be the voice of our brand in Atlanta's thriving business landscape.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service issues efficiently
- Document interactions in CRM systems with precision
- Collaborate with team members to ensure seamless service delivery
- Meet/exceed performance metrics for resolution time and satisfaction
- Proactively identify opportunities to enhance customer experience
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Exceptional communication and problem-solving skills
- Proficiency with CRM software and MS Office Suite
- Ability to thrive in fast-paced, dynamic environments
- Strong attention to detail and multitasking ability
- Positive attitude with customer-first mindset