Job Description
Join Our Dynamic Team in Oakland!
We're seeking passionate Customer Service Representatives to join our growing team immediately. Enjoy competitive pay, comprehensive training, and a supportive work environment in the heart of Oakland. No experience necessary—bring your positive attitude and eagerness to learn!
Why Work With Us?
- Immediate start and onboarding
- Health, dental, and vision benefits
- Career advancement opportunities
- Modern downtown office with transit access
Responsibilities
- Handle inbound/outbound customer calls, emails, and chats with professionalism
- Resolve customer inquiries and complaints efficiently
- Document interactions in CRM systems accurately
- Collaborate with team to improve service quality
- Meet daily performance and satisfaction targets
- Participate in ongoing training and development
- Uphold company values and service standards
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency with MS Office
- Positive, solution-oriented mindset
- Reliable internet for remote options
- Availability to work flexible shifts
- Previous customer service experience preferred but not required