Job Description
Join our award-winning team as a Customer Service Representative in Oklahoma City! We're seeking motivated individuals to deliver exceptional support to our clients. Enjoy immediate start, competitive pay, and comprehensive benefits. No experience required—we provide paid training and career growth opportunities. Work in a dynamic environment with flexible scheduling and performance bonuses.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries efficiently using CRM systems
- Document interactions accurately in customer databases
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Ability to work in fast-paced environment
- Basic computer proficiency (typing, navigation)
- Flexibility with shift scheduling
- Positive attitude and problem-solving mindset