Job Description
Join our award-winning customer service team in Oklahoma City, Ohio! We're seeking passionate individuals for immediate full-time roles with comprehensive paid training. No experience required – we'll equip you with everything needed to excel. Enjoy competitive pay, flexible scheduling, and a supportive environment where your growth is prioritized.
Why Choose Us?
- Immediate hire – start your new career in days!
- 6-week paid training program
- Performance-based bonuses
- Health benefits after 60 days
- Clear career advancement path
Responsibilities
- Handle inbound/outbound customer calls, emails, and chats
- Resolve billing, technical, and product inquiries
- Document interactions accurately in CRM systems
- Collaborate with specialists for complex issues
- Meet/exceed performance metrics (CSAT, resolution time)
- Proactively identify upsell opportunities
- Maintain product knowledge through continuous learning
Qualifications
- High school diploma or equivalent
- Strong verbal/written communication skills
- Basic computer proficiency (MS Office, CRM)
- Ability to multitask in fast-paced environments
- Empathetic problem-solving approach
- Reliable high-speed internet access
- No experience required – training provided