Job Description
Join our award-winning customer support team in Oklahoma City! We're seeking passionate individuals to deliver exceptional service to our diverse client base. Enjoy competitive pay, comprehensive benefits, and a supportive team environment where your growth is our priority. No experience required – we provide paid training! Apply today and start your career journey tomorrow.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex issues
- Meet/exceed performance metrics (call quality, resolution time)
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Resilience under pressure and problem-solving mindset
- Availability for flexible shifts (including weekends)
- Basic computer proficiency (typing 25+ WPM)