Job Description
Join Our Award-Winning Team! We're urgently hiring motivated individuals for paid training call center positions in Louisville, KY. No experience required – we provide comprehensive training to launch your career in customer service. Enjoy competitive pay, benefits, and growth opportunities with a company that values your success. Apply today and start earning tomorrow!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries efficiently using CRM systems
- Meet/exceed performance metrics (call time, resolution rate)
- Document interactions accurately in customer databases
- Collaborate with team members to improve service quality
- Adhere to compliance protocols and security guidelines
Qualifications
- High school diploma or equivalent (GED)
- Strong communication skills in English
- Ability to navigate computer systems quickly
- Positive attitude and problem-solving mindset
- Reliable transportation to our Louisville facility
- Pass background check and drug screen
- Must be available for weekday training (8 AM-5 PM)