Job Description
Join our dynamic team in Memphis, TN as a Customer Service Representative and launch your career with immediate hire and paid training! We're seeking passionate individuals to deliver exceptional support to local clients. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your growth is prioritized. No prior experience required – we provide all the tools you need to succeed!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with empathy and professionalism
- Resolve billing, technical, and service issues efficiently
- Document interactions in CRM systems with precision
- Collaborate with team members to enhance service quality
- Meet performance metrics for response time and resolution
- Participate in ongoing training to refine product knowledge
Qualifications
- High school diploma or equivalent required
- Strong verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with MS Office Suite
- Positive attitude and problem-solving mindset
- Willingness to work flexible shifts including weekends
- Valid Tennessee driver's license preferred