Job Description
Join our award-winning call center team in Jacksonville, FL! We're hiring immediately for motivated Customer Service Representatives to deliver exceptional experiences. Enjoy competitive pay, comprehensive benefits, and rapid advancement opportunities. Our onboarding process takes just 48 hours – start earning this week!
Why Work With Us?
• Weekly pay with direct deposit
• Health, dental, and vision insurance
• Paid training and certification
• Flexible scheduling options
• On-site parking and commuter benefits
Hiring Event Details:
Date: October 15, 2023
Time: 9:00 AM - 4:00 PM
Location: 123 Riverfront Plaza, Jacksonville, FL 32202
Bring your resume and photo ID – interviews conducted on-site!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Participate in ongoing training and development programs
- Adhere to company policies and regulatory requirements
Qualifications
- High school diploma or equivalent (GED)
- 6+ months customer service or call center experience
- Strong verbal communication skills
- Ability to multitask in fast-paced environment
- Proficient with Microsoft Office and CRM software
- Reliable transportation to Jacksonville office
- Flexible availability including weekends/holidays
- Pass background check and drug screen