Job Description
Join Our Team at the Largest Hiring Event in Los Angeles, CA!
Are you ready to kickstart a rewarding career in Customer Service? Horizon Support Services is hosting a massive Hiring Event in Downtown Los Angeles, and we are looking for driven individuals to join our elite team immediately. We value hard work, integrity, and a passion for helping people.
As a Customer Service Representative, you will be the voice of our brand, connecting with clients to solve problems and exceed expectations. We provide comprehensive training, competitive compensation, and a clear path for advancement. Don't miss this opportunity to secure your future today.
Why Attend Our Hiring Event?
- Immediate Start Dates: Get hired on the spot!
- Competitive Pay: Earn between $18.00 - $24.00 per hour.
- Modern Environment: State-of-the-art facility in the heart of LA.
- Benefits Package: Medical, dental, and vision insurance available.
Responsibilities
- Respond to inbound customer inquiries via phone, email, and live chat with professionalism and empathy.
- Resolve customer issues and complaints efficiently, ensuring high customer satisfaction scores.
- Process customer orders, returns, and exchanges accurately within established guidelines.
- Maintain detailed and accurate records of all customer interactions in our CRM system.
- Identify upsell and cross-sell opportunities to enhance the customer experience.
- Collaborate with team leads and support staff to streamline service processes.
Qualifications
- High school diploma or GED required.
- Strong verbal and written communication skills.
- Basic computer proficiency and typing speed (35+ WPM).
- Ability to work in a fast-paced, high-volume call center environment.
- Reliable internet connection and quiet workspace (if remote role).
- Previous customer service experience is a plus but not mandatory.