Job Description
Are you ready to start your career immediately?
Apex Support Solutions is currently seeking dedicated Customer Service Representatives to join our dynamic team. We are offering immediate start dates for qualified candidates in Louisville, KY and California. If you thrive in a fast-paced environment and love helping people, we want to hear from you.
Why Join Us?
- Immediate Start: Begin working as soon as you are onboarded.
- Competitive Pay: Earn between $18.00 - $22.00 per hour.
- Flexible Environment: Support customers remotely or in-office based on your preference.
We are looking for individuals who possess a positive attitude and a strong problem-solving mindset.
Responsibilities
- Manage high-volume inbound and outbound customer inquiries via phone, email, and chat.
- Resolve customer complaints, issues, and requests with patience and professionalism.
- Accurately enter and update customer information into our CRM database.
- Provide product or service information to customers and answer technical questions.
- Collaborate with the support team to ensure consistent service quality.
Qualifications
- High school diploma or equivalent (GED) required.
- Previous customer service experience is a plus but not mandatory for immediate hires.
- Excellent verbal and written communication skills.
- Proficiency with basic computer applications (Microsoft Office, email systems).
- Ability to work independently and manage time effectively.