Job Description
Join our award-winning team as a Customer Service Representative in Oklahoma City! We're seeking motivated individuals for immediate hire positions with comprehensive paid training. No experience required – we'll equip you with the skills to excel in a dynamic customer support environment. Enjoy competitive pay, health benefits, and career growth opportunities in a supportive workplace culture.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems with precision
- Collaborate with team members to improve service quality
- Meet/exceed performance metrics for customer satisfaction
- Participate in ongoing training programs
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency
- Positive attitude with customer-first mindset
- Reliable transportation to our Oklahoma City office
- Ability to work flexible shifts (including weekends)