Job Description
Join our dynamic team as a Customer Service Representative in Oakland! We're offering immediate hire with comprehensive paid training to launch your career in customer service. Enjoy competitive pay, benefits, and a supportive environment focused on your growth. No experience needed – we provide all the tools you need to succeed!
Responsibilities
- Handle inbound/outbound calls and digital customer inquiries
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Basic computer proficiency
- Reliable internet connection for remote work options
- Positive attitude and customer-focused mindset