Job Description
Are you a people person looking for a career, not just a job?
We are seeking enthusiastic Customer Service Representatives to join our dynamic team in Wichita, KS. If you are ready to start a rewarding career with immediate availability and comprehensive paid training, we want to hear from you!
As a key member of our support team, you will be the face of our company, ensuring our clients receive top-tier service. We offer a supportive environment where your growth is our priority.
Why Join Us?
- Paid Training: No experience required—we teach you everything you need to know.
- Competitive Pay: Start at $18.00/hr with performance bonuses.
- Flexible Schedule: Choose shifts that fit your lifestyle.
- Remote & In-Office Options: Work from home or our Wichita office.
Responsibilities
- Handle Inquiries: Manage incoming customer calls, emails, and chats with a professional, positive attitude.
- Resolve Issues: Troubleshoot problems and provide effective solutions to ensure customer satisfaction.
- Product Knowledge: Learn and articulate detailed information about our products and services.
- Documentation: Accurately log customer interactions and transaction details into our CRM system.
- Team Collaboration: Work closely with supervisors and peers to meet team KPIs and quality standards.
- Upselling: Identify opportunities to offer additional services or products to existing clients.
Qualifications
- Education: High School Diploma or GED required.
- Experience: Previous customer service experience is a plus but not required.
- Skills: Strong verbal communication and active listening skills.
- Technical: Basic computer proficiency and typing speed of 35+ WPM.
- Attitude: Patient, empathetic, and solution-oriented mindset.
- Availability: Must be available to work a flexible schedule, including weekends and holidays.