Job Description
Join our dynamic team as a Customer Service Representative with immediate start and daily pay! We're seeking motivated individuals in San Francisco to deliver exceptional customer experiences. This contract role offers flexible hours, comprehensive training, and rapid onboarding. Enjoy the stability of consistent work with next-day payment processing and opportunities for career growth within our expanding organization.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing issues, order discrepancies, and product concerns
- Document interactions accurately in CRM systems
- Collaborate with support teams to resolve complex cases
- Meet performance metrics including call volume and resolution rates
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Excellent verbal/written communication skills
- Proficient with Microsoft Office and CRM platforms
- Ability to work flexible shifts including weekends
- Must pass background check and drug screen
- Available for immediate start (within 48 hours)