Job Description
Join Omaha Customer Solutions for an exciting opportunity as a Customer Service Representative with immediate start and daily pay! We're seeking energetic professionals to deliver exceptional customer experiences while enjoying the flexibility of contract work with same-day compensation. Our Omaha-based team thrives on creating positive interactions and solving customer challenges with speed and empathy.
Why Apply?
- Daily pay via direct deposit
- Immediate start available
- Comprehensive training provided
- Modern downtown Omaha location
- Flexible contract hours
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve billing, technical, and product-related issues
- Process orders and maintain accurate customer records
- Meet daily performance metrics and quality standards
- Collaborate with team members to improve service processes
- Identify upsell opportunities for existing customers
- Adhere to company policies and compliance requirements
Qualifications
- High school diploma or equivalent (required)
- 6+ months customer service experience
- Excellent verbal/written communication skills
- Proficient in CRM software and Microsoft Office
- Ability to type 40+ WPM with accuracy
- Strong problem-solving and conflict resolution abilities
- Flexibility to work evenings/weekends as needed
- Must pass background check and drug screening