Job Description
We are urgently hiring Customer Service Representatives in Jacksonville, FL! If you are a motivated individual looking for a career with paid training and growth potential, this is the perfect opportunity for you.
As a Customer Service Representative, you will play a vital role in maintaining our company's reputation for excellence. We offer a comprehensive training program to ensure you have the tools you need to succeed.
Why Apply Today?
- Competitive Compensation: Earn between $18.00 and $22.00 per hour.
- Zero Experience Required: We provide full paid training.
- Comprehensive benefits package including health, dental, and vision insurance.
- Opportunities for career advancement and performance bonuses.
- Supportive and collaborative team environment.
Responsibilities
- Handle a high volume of inbound and outbound customer calls and inquiries with professionalism.
- Resolve customer complaints and issues efficiently while maintaining a positive customer experience.
- Process customer orders, returns, and refunds accurately within our system.
- Document all customer interactions and updates in the CRM database.
- Collaborate with team leads to identify areas for process improvement.
- Adhere to all company policies, quality standards, and compliance regulations.
Qualifications
- High school diploma or GED equivalent required.
- Strong verbal and written communication skills.
- Basic computer proficiency and typing speed of 40+ WPM.
- Ability to multitask and work in a fast-paced environment.
- Reliable internet connection and a home office setup (for remote candidates).
- Previous customer service experience is a plus but not mandatory.