Job Description
Join our award-winning customer service team at Global Connect Solutions! We're hosting an exclusive hiring event for motivated individuals ready to launch their careers in our state-of-the-art Jacksonville call center. Enjoy competitive compensation, comprehensive benefits, and a dynamic work environment where your growth is our priority. No experience required – we provide paid training!
Why Join Us?
- Weekly pay with performance bonuses
- Medical, dental, and vision insurance
- Tuition reimbursement program
- Clear career advancement path
Responsibilities
- Handle inbound/outbound customer calls with exceptional professionalism
- Resolve inquiries and issues using CRM systems
- Meet/exceed key performance metrics (quality, speed, compliance)
- Document interactions accurately in customer databases
- Collaborate with team members to improve service quality
- Adhere to all company policies and regulatory requirements
Qualifications
- High school diploma or equivalent (GED)
- Minimum 18 years of age
- Strong communication and active listening skills
- Ability to type 30+ WPM
- Proficiency with basic computer applications
- Flexibility to work rotating shifts including weekends
- Positive attitude and problem-solving mindset