Job Description
Urgent Hiring: Join Our Award-Winning Customer Service Team in Jacksonville!
ClientFirst Solutions is seeking passionate Customer Service Representatives to deliver exceptional experiences to our clients. No experience? No problem! We provide comprehensive paid training to ensure your success. This is your opportunity to launch a rewarding career with a company that values growth and development.
Why Join Us?
• Competitive hourly rates plus performance bonuses
• Comprehensive paid training program
• Career advancement opportunities
• Modern, supportive work environment
• Health benefits and 401k matching
Responsibilities
- Resolve customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, returns, and service requests using CRM systems
- Collaborate with team members to resolve complex issues
- Maintain accurate customer records in databases
- Meet/exceed performance metrics for quality and efficiency
- Continuously improve product knowledge through training modules
- Support customer retention initiatives
Qualifications
- High school diploma or equivalent (college preferred)
- Strong communication and active listening skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency (typing, CRM software)
- Positive attitude and problem-solving mindset
- Reliable transportation to Jacksonville location
- Willingness to work flexible hours (including weekends)
- No experience necessary – paid training provided!