Job Description
Are you looking for a stable career with weekly pay and immediate start opportunities? Premier Support Services is currently hiring dedicated Customer Service Representatives in Milwaukee, WI. Join our team of professionals committed to delivering exceptional support and driving customer satisfaction.
In this role, you will be the first point of contact for our valued clients. You will handle inquiries, resolve issues, and ensure a seamless experience for every customer. We offer a collaborative environment, competitive pay, and opportunities for growth.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.
- Process orders, returns, and exchanges accurately and efficiently.
- Build and maintain strong relationships with customers to ensure high satisfaction levels.
- Document all customer interactions and feedback in our CRM system.
- Identify and resolve customer issues with a focus on problem-solving.
- Collaborate with internal teams to improve service processes and product offerings.
- Meet and exceed daily and weekly performance targets.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service experience is preferred but not required for immediate starters.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Basic computer proficiency (Microsoft Office Suite, email, and CRM software).
- Ability to work in a fast-paced environment and handle high call volumes.