Job Description
Join a Dynamic Team in Oklahoma City – Immediate Start Available!
We are currently seeking a highly motivated Customer Service Representative to support our night operations. If you excel in a fast-paced environment and are looking for a role that offers immediate impact and career growth, we want to hear from you.
In this position, you will serve as the primary point of contact for our clients, ensuring their needs are met with empathy, speed, and professionalism. This is a fantastic opportunity for those looking to secure a stable night shift position in Oklahoma City.
What We Offer:
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Immediate Hiring: Start your new career as soon as this week.
- Benefits Package: Health, dental, and vision insurance available.
- Shift Flexibility: Reliable night shift schedule with consistent hours.
Don’t miss this chance to advance your career with a leader in customer support. Apply today!
Responsibilities
- Handle a high volume of inbound and outbound customer inquiries with a focus on resolution and satisfaction.
- Assist customers with product information, account issues, and technical troubleshooting.
- Document all customer interactions and transactions accurately in the CRM system.
- Identify and escalate complex issues to senior management when necessary.
- Conduct outbound follow-up calls to ensure customer retention and loyalty.
- Maintain a deep knowledge of company products and policies to provide accurate assistance.
Qualifications
- High school diploma or GED required; Associate’s degree preferred.
- Minimum of 1 year of previous customer service experience in a call center or support environment.
- Strong verbal communication skills and the ability to de-escalate difficult situations calmly.
- Proficiency with Microsoft Office Suite and computer navigation.
- Must be available to work full-time night shifts (e.g., 10:00 PM – 6:00 AM).
- Reliable transportation and punctual attendance are mandatory.