Job Description
Are you ready to take the next step in your career with a dynamic team in the heart of San Antonio? We are currently seeking a dedicated Customer Service Representative to join our night shift team. We offer comprehensive paid training to ensure you have all the tools you need to succeed. If you are a problem-solver with a passion for helping others, we want to hear from you.
Why Join Us?
- Competitive pay ranging from $18.00 to $22.00 per hour.
- Full benefits package including medical, dental, and vision.
- Flexible scheduling and clear career advancement opportunities.
- State-of-the-art work environment in San Antonio.
Join a company that values your contributions and invests in your future.
Responsibilities
- Handle a high volume of inbound and outbound customer inquiries via phone and email.
- Resolve customer issues and complaints in a professional and timely manner.
- Accurately document customer interactions and account information in our CRM system.
- Assist customers with product information, billing questions, and technical support.
- Collaborate with the support team to improve service quality and efficiency.
Qualifications
- High school diploma or GED required; Associate’s degree preferred.
- Previous experience in customer service or call center environments is a plus.
- Strong verbal communication and active listening skills.
- Ability to work independently and meet performance targets during night shifts.
- Proficiency with computer systems and Microsoft Office Suite.
- Must be at least 18 years of age.