Job Description
Join our award-winning customer service team in Washington, NC! We're hiring motivated individuals with no prior experience for immediate full-time positions. Enjoy competitive pay, comprehensive training, and career growth opportunities. Our supportive environment welcomes newcomers with open arms. If you're a great communicator and eager to learn, this is your perfect career launchpad!
What We Offer:
- Comprehensive paid training program
- Health benefits after 60 days
- Performance-based bonuses
- Flexible scheduling options
- Advancement opportunities to team lead/supervisor roles
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (handle time, quality scores)
- Collaborate with team members to resolve complex issues
- Participate in ongoing training and development
- Maintain positive brand representation at all times
Qualifications
- No experience required - we train everyone!
- High school diploma or equivalent
- Strong verbal communication skills
- Ability to type 30+ WPM
- Reliable internet connection for remote work option
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Must pass background check and drug screen