Job Description
Launch your career in customer service with zero experience! ConnectSphere Solutions in Houston, TX is seeking passionate individuals for our paid training program. Join our award-winning team and gain valuable skills while earning competitive pay. No prior experience required – we'll teach you everything you need to succeed!
As a Customer Service Representative, you'll be the face of our brand, resolving inquiries and building lasting relationships. Enjoy comprehensive benefits including health insurance, 401(k) matching, and career advancement opportunities. Apply today and transform your future!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
- Actively participate in ongoing training sessions
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication and listening skills
- Strong problem-solving abilities
- Basic computer proficiency (typing, navigation)
- Ability to work flexible shifts (including weekends)
- Positive attitude and willingness to learn
- U.S. work authorization required
- Pass background/drug screening (post-offer)