Job Description
Launch your career in customer service with Global Customer Solutions Inc.! We're seeking enthusiastic individuals for our immediate-start Customer Service Representative positions across Florida and New York. No experience required – we provide comprehensive training!
Join our dynamic team where you'll deliver exceptional customer experiences while building valuable skills. Enjoy competitive pay, flexible schedules, and opportunities for advancement. We're hiring in Orlando, Tampa, Miami, New York City, Buffalo, and Rochester – apply today to start your journey!
What We Offer:
- Full paid training program
- Health benefits after 90 days
- Career development paths
- Positive team culture
- Immediate start opportunity
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve complaints and provide effective solutions
- Document interactions in CRM systems accurately
- Collaborate with team members to resolve complex issues
- Meet performance metrics (call time, CSAT scores)
- Continuously update product knowledge
- Escalate issues to senior staff when needed
Qualifications
- No prior experience required!
- High school diploma or equivalent
- Strong communication skills
- Problem-solving abilities
- Basic computer proficiency
- Ability to work in a fast-paced environment
- Positive and patient attitude
- Authorized to work in the US