Job Description
Join our exclusive hiring event for Customer Service Representative positions in Philadelphia, PA and Ohio! No experience needed – we provide comprehensive training. Perfect for career changers, recent graduates, and motivated individuals seeking growth opportunities. Enjoy competitive pay, benefits, and a supportive team environment. Apply now to secure your spot at our on-site interview day!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve billing, technical, and service-related issues
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for response time and resolution
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- No prior experience required – training provided