Job Description
Join our dynamic team at CustomerConnect Solutions! We're hosting a hiring event for entry-level call center professionals in Washington, PA. No experience needed – we provide comprehensive training to launch your career in customer service. Enjoy competitive pay, flexible scheduling, and a supportive environment where your growth matters.
What We Offer:
- Competitive hourly wage + performance bonuses
- Comprehensive paid training program
- Health, dental, and vision benefits
- 401(k) with company matching
- Opportunities for advancement
Ready to start your career? Apply today and join our team of dedicated professionals!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products, services, and accounts
- Document interactions accurately in CRM systems
- Meet performance metrics for call quality and resolution times
- Collaborate with team members to enhance customer experience
- Adhere to company policies and regulatory compliance
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable transportation to our Washington, PA location
- Must pass background check and drug screen