Job Description
Join our dynamic team at Global Connect Solutions! We're hosting an exclusive hiring event for entry-level Customer Service Representatives in Seattle. No experience needed – we provide comprehensive paid training to launch your career in customer service. Enjoy competitive pay, comprehensive benefits, and a supportive team environment.
What We Offer:
- Full-time schedule with consistent hours
- Health, dental, and vision insurance
- 401(k) with company matching
- Paid time off and holidays
- Career advancement opportunities
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries using CRM systems and knowledge bases
- Document interactions accurately in our customer database
- Meet performance metrics for call quality and efficiency
- Collaborate with team members to improve service standards
- Participate in ongoing training and development sessions
Qualifications
- High school diploma or equivalent (required)
- Strong communication and active listening skills
- Ability to type 25+ words per minute
- Customer-focused mindset with empathy
- Flexibility to work evenings/weekends as needed
- Basic computer proficiency (Windows, email, browsers)
- Positive attitude and willingness to learn