Job Description
Join our award-winning customer support team in sunny San Antonio! We're seeking enthusiastic individuals with no prior experience to become Customer Service Representatives. Enjoy comprehensive paid training, competitive benefits, and a supportive environment where your growth is our priority. If you're passionate about helping others and ready to launch your career in customer service, this is your golden opportunity!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for response time and resolution
- Adhere to company policies and compliance standards
- Participate in ongoing training and development programs
Qualifications
- No experience required – we provide full paid training!
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts including weekends
- Pass background and drug screen checks
- Must be authorized to work in the US