Job Description
Launch your career in customer service with our comprehensive paid training program! ConnectFirst Solutions is seeking motivated individuals for entry-level call center positions in Houston, TX. No prior experience is required – we provide all necessary training to help you succeed. Join our dynamic team offering competitive pay, benefits, and growth opportunities. Start your journey today!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries, complaints, and technical issues
- Document interactions accurately in CRM systems
- Meet performance metrics for call quality and efficiency
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (GED)
- No prior experience required – training provided
- Strong communication and active listening skills
- Ability to navigate multiple computer systems simultaneously
- Reliable internet connection for remote work options
- Positive attitude and problem-solving mindset
- Basic computer literacy and typing proficiency