Job Description
Are you looking for Part-Time Call Center Jobs with Paid Training? Apex Support Solutions is currently hiring dedicated Customer Service Representatives in New York, NY (and open to Tampa, FL candidates).
We offer a comprehensive training program to ensure you have the skills and confidence to succeed. Join a team that values your growth and offers a supportive work environment.
Why Join Us?
- Paid Training Program: Start earning while you learn.
- Flexible Schedule: Part-time hours that fit your lifestyle.
- Growth Opportunities: Clear career paths within the company.
Responsibilities
- Manage high volumes of incoming customer calls regarding products and services.
- Provide accurate information and resolve customer complaints effectively.
- Process returns, exchanges, and refunds with precision.
- Maintain detailed records of all interactions in the CRM system.
- Collaborate with team leads to improve service quality and efficiency.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus, but not mandatory for paid training candidates.
- Strong verbal communication and problem-solving skills.
- Ability to work in a fast-paced, target-driven environment.
- Reliable computer and high-speed internet connection.