Job Description
Launch your career in customer service with our comprehensive paid training program! CustomerFirst Solutions is urgently hiring motivated individuals for our Memphis, TN team. No experience required – we provide everything you need to succeed!
Join a supportive environment where your growth is our priority. Enjoy competitive pay, benefits, and clear advancement opportunities. As a CSR, you'll become the voice of our brand, resolving inquiries and building lasting customer relationships.
What We Offer:
- 2-week paid training program
- Health, dental, and vision insurance
- Paid time off and holidays
- 401(k) with company match
- Performance-based bonuses
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve billing, technical, and product issues
- Document interactions in CRM systems
- Meet/exceed quality and productivity metrics
- Collaborate with team members for seamless support
- Participate in ongoing training and development
- Identify opportunities to improve customer experience
Qualifications
- High school diploma or equivalent
- Excellent verbal/written communication skills
- Strong problem-solving abilities
- Basic computer proficiency
- Ability to work flexible shifts
- Positive, patient demeanor
- No prior experience required – training provided