Job Description
URGENT HIRING: Paid Training Customer Service Representatives Needed in Omaha!
Launch your career with our comprehensive paid training program! We're seeking motivated individuals to join our award-winning customer service team in Omaha, NE. No experience required – we provide all the tools for success.
What We Offer:
- 4-week paid training program ($18/hr during training)
- Full benefits package (Day 1 eligibility)
- Clear career advancement path
- Modern, collaborative work environment
- Performance-based quarterly bonuses
Responsibilities
- Handle 50+ daily customer inquiries via phone/email/chat
- Resolve billing, technical, and product issues
- Document interactions in CRM system with 95% accuracy
- Collaborate with technical support for complex cases
- Maintain 90% customer satisfaction score
- Participate in monthly skill development workshops
Qualifications
- High school diploma or equivalent
- Strong typing skills (40+ WPM)
- Basic computer proficiency
- Exceptional communication skills
- Ability to work rotating weekends
- Pass background check/drug screening
- Must complete 4-week training commitment