Job Description
Launch your career in customer service with our comprehensive paid training program! No experience needed – we provide all the tools and mentorship you need to succeed. Join our dynamic team in Memphis, TN and transform your passion for helping others into a rewarding career path. Enjoy competitive pay, benefits, and growth opportunities while making a real difference in customers' lives.
Responsibilities
- Handle inbound/outbound customer calls with empathy and professionalism
- Resolve product inquiries, billing issues, and service complaints
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for resolution time and customer satisfaction
- Participate in ongoing training to enhance product knowledge
Qualifications
- No prior experience required – open to all backgrounds
- High school diploma or equivalent
- Strong verbal communication skills
- Ability to navigate multiple software systems
- Resilience under pressure and problem-solving mindset
- Must pass background check and drug screen