Job Description
Join our award-winning team as a Customer Service Representative with comprehensive paid training! No experience required – we provide all the tools you need to succeed. Enjoy competitive pay, performance bonuses, and a supportive environment. Our Fort Worth location offers flexible scheduling and career advancement opportunities. Immediate openings available – apply today!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions in CRM systems accurately
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service standards
- Participate in ongoing training programs
- Adhere to company policies and regulatory requirements
Qualifications
- High school diploma or equivalent
- Strong communication skills (verbal/written)
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable internet connection for remote work options
- Pass background check and drug screen
- Must be available for evening/weekend shifts