Job Description
Join our award-winning customer service team in Kansas City! We're offering comprehensive paid training for motivated individuals to become Customer Service Representatives. Enjoy competitive pay, weekend-only shifts (Sat/Sun), and a supportive environment focused on your growth. No experience necessary – we provide all the tools you need to succeed!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems with precision
- Meet performance metrics for quality and speed
- Collaborate with team members to enhance service delivery
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- Strong verbal/written communication skills
- Ability to work weekends (Sat/Sun) consistently
- Basic computer proficiency and typing skills
- Positive attitude and problem-solving mindset
- No prior experience necessary – training provided