Job Description
Launch your career in customer service with no experience required! ConnectServe Solutions offers comprehensive paid training for motivated individuals in our Kansas City, MO call center. Join a supportive team dedicated to excellence and growth. Enjoy competitive pay, flexible scheduling options, and career advancement opportunities. Full benefits package available after 90 days. Apply today and transform your potential into a rewarding career!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Adhere to company policies and confidentiality standards
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency (typing 25+ WPM)
- Ability to work in fast-paced environment
- Positive attitude and problem-solving mindset
- No experience necessary - training provided
- Must pass background check and drug screen