Job Description
Launch your career with paid training! Global Solutions Inc. is seeking motivated Customer Service Representatives to join our Jacksonville team. No experience required – we provide comprehensive paid training to help you succeed in this rewarding full-time role. Enjoy competitive pay, benefits, and a supportive environment where your growth matters.
Why Join Us?
- Full-time position with paid training (4 weeks)
- Competitive hourly wage + performance bonuses
- Health, dental, and vision benefits
- Clear career advancement path
- Modern, collaborative workplace culture
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve billing, technical, and service issues
- Document interactions in CRM systems
- Collaborate with team to ensure seamless service
- Meet/exceed performance metrics (CSAT, AHT)
- Identify upsell opportunities
- Adhere to compliance and security protocols
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Ability to learn new technologies quickly
- Customer-focused mindset
- Basic computer proficiency
- Reliable transportation
- Positive attitude under pressure
- No prior experience required