Job Description
Are you a people person looking for a rewarding career? Apex Customer Solutions is currently hosting a hiring event in Tampa, Florida, and we are looking for enthusiastic Part-Time Customer Service Representatives to join our growing team.
In this role, you will be the face of our brand, ensuring our clients receive exceptional support. Whether it's answering inquiries, resolving complaints, or guiding customers through processes, your positive attitude will make a difference every day.
Why Apply?
- Flexible part-time schedule (Perfect for students or those seeking work-life balance).
- Competitive hourly pay ($18.00 - $22.00/hr).
- On-the-job training provided.
- Opportunity for growth within the company.
Don't miss this chance to advance your career in a supportive environment. Come to our Tampa location today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer complaints and issues efficiently while maintaining a positive brand image.
- Assist customers in navigating products and services to ensure satisfaction.
- Update customer accounts and maintain accurate records of interactions and transactions.
- Collaborate with team members to improve service processes and customer satisfaction scores.
- Identify opportunities to upsell products or services based on customer needs.
Qualifications
- High school diploma or equivalent required; associate’s degree preferred.
- Previous experience in customer service, retail, or hospitality is a plus but not mandatory.
- Strong verbal communication and active listening skills.
- Proficiency with computers and basic software applications (e.g., Microsoft Office).
- Ability to work flexible hours, including evenings and weekends.
- Must be available to attend the upcoming Hiring Event in Tampa.
- A positive attitude and a genuine desire to help others.