Job Description
Join our award-winning team as a Customer Service Representative with comprehensive paid training! We're seeking motivated individuals in Detroit to deliver exceptional support experiences while launching a rewarding career. No prior experience required—just your dedication to helping others. Enjoy competitive pay, flexible scheduling, and immediate start dates. Apply today and transform your passion for people into professional growth!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and account-related issues
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for quality and efficiency
- Collaborate with team leads to improve service processes
- Maintain detailed knowledge of products and services
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Ability to work in fast-paced environment
- Basic computer proficiency (MS Office, CRM systems)
- Customer service mindset with empathy and patience
- Flexible availability for day/evening/weekend shifts
- Must pass background check and drug screen