Job Description
Join Atlanta's top customer service team with weekly pay! CustomerConnect Solutions is hosting a hiring event for passionate Local Customer Service Representatives. Enjoy immediate paydays, flexible scheduling, and career advancement opportunities. No nights or weekends required!
As a cornerstone of our Atlanta operations, you'll deliver exceptional support to Georgia residents while building a stable career with industry-leading benefits. Our modern downtown office offers collaborative spaces, professional development, and a team-oriented culture that values your contributions.
Responsibilities
- Resolve customer inquiries via phone, email, and chat for Georgia-based clients
- Maintain detailed records in CRM systems with 98% accuracy
- Process orders, returns, and service requests using proprietary software
- Collaborate with local teams to resolve escalated issues within 24 hours
- Participate in weekly training sessions to enhance product knowledge
- Contribute to process improvement initiatives for Atlanta market
- Support seasonal campaigns with flexible overtime opportunities
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience in local/regional markets
- Proficient in Microsoft Office and CRM platforms (Salesforce knowledge a plus)
- Clear communication skills with Southern regional accent awareness
- Ability to work 40 hours/week (Monday-Friday, 8am-6pm)
- Problem-solving mindset with Georgia-specific product knowledge
- Reliable transportation to downtown Atlanta office