Job Description
Launch your customer service career with CityConnect Solutions! We're seeking passionate individuals in Atlanta, GA, to join our dynamic team as Customer Service Representatives. No experience required—comprehensive paid training provided! Enjoy a supportive environment where you'll develop essential skills while serving local communities. Join us to build a meaningful career with growth opportunities, competitive pay, and benefits.
Responsibilities
- Delocate exceptional customer support via phone, email, and chat for Atlanta-based clients
- Resolve inquiries efficiently using CRM tools and company protocols
- Document interactions accurately in our customer database
- Collaborate with team members to address complex issues
- Meet performance metrics for resolution times and customer satisfaction
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (no experience required)
- Strong communication skills and empathy for diverse customers
- Ability to learn new technologies quickly
- Reliable internet access for remote work components
- Basic computer proficiency with typing (35+ WPM preferred)
- Positive attitude and willingness to work flexible hours
- Must pass background check and drug screening